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Be Aware: Avoid “autopilot.” Remain alert and walk with a purpose. Even if you are on a route you take every day, be aware of your surroundings. Also pay close attention to crosswalks and driveways even if you have the “right of way.”

Plan Ahead: Think about where you are going and plan your route before you leave. What time of day is it? Are you walking through an uninhabited or badly lit area? If you see trouble, can you cross the street or go into a nearby store? If you are not familiar with the area, did you take directions with you?

Trust Your Instincts: Trusting your own instincts that a situation seems “wrong” can be the best personal safety tool you have. Pay attention to it an don’t be afraid to act on it! A moment of embarrassment if you are incorrect is far less important than your overall safety.

Being aware, planning ahead and trusting your instincts, can greatly reduce the opportunity for a crime to occur!

For more information on Transit Safety, visit the Toronto Police Service Crime Prevention website at

Did you know?

  • Almost everyone carries a mobile phone/device and public use of laptops and tablets is becoming increasingly more popular.
  • Electronic devices are valuable, easily portable and have our personal information stored on them which makes them prime targets for thieves.
  • Smartphone theft has overtaken purse snatching and car thefts to become the hottest urban crime.
  • More than 300,000 cellphones, tablets and other hand-held electronics have been reported stolen to Toronto Police in a 10-year period.
  • Over 70% of street robberies involve personal electronics.

Safety tips on the street

  • Tell others where you are going and when you are expected to arrive/return. Arrange to check in with them if you like.
  • Walk with a purpose. Project an assertive image that conveys you know where you are going (even if you are lost — pretend).
  • Avoid short cuts (isolated areas, alleyways, garages, etc.) and stick to well-lit/high-traffic areas to get to your destination.
  • Be aware of your surroundings (people, traffic, what's happening around you, etc.), if you feel you are being targeted, put your phone/device away and move towards an area with more people around and/or a nearby escape route. STAY ALERT — LOOK UP — LOOK AROUND
  • Avoid internet buy and sell transactions when you are asked to conduct the exchange in a secluded area (parking lot, public washroom, etc.).

Safety tips when using public transit

  • Do not purchase transit tickets, tokens or passes from any place other than an authorized TTC agent; they may be counterfeit.
  • Have your fare ready — don’t rummage through a purse/wallet if your don’t have to and don’t keep your wallet in your back pocket.
  • Carry only what you need and keep your personal belongings close to you (on your arm, between your feet, or on your lap). Avoid placing them under the seat where they can be easily stolen or forgotten.
  • Limit your use of electronic devices while on public transit and switch your ringer to vibrate or off to avoid attracting thieves.
  • Try using generic headphones — thieves target popular brand name electronics.
  • Avoid using devices near the doors. It makes it easy for thieves to grab and run as the doors are closing.
  • Be vigilant. Thieves will often use distraction or trick you to take out your device (for example, asking you to give them directions or the time).
  • If someone is bothering you, change seats. Alert the bus driver if necessary.
  • Keep your personal electronics out of sight in your purse/bag and make sure the bag is firmly closed and secure (open and/or unattended bags are an easy target for thieves).
  • Before you exit the vehicle, look back and ensure you have all your belongings.
  • At night, you can make a “Request Stop” between regular bus stops to shorten the walk to your destination.

Protect your device, protect yourself

  • Put a password lock on your device that doesn’t contain any of your personal details and set the lock timer so your device locks after a short period of inactivity.
  • Keep a record of your device(s) unique IMEI number(s) — usually located on the original purchase box or you can dial *#06# on your phone.
  • Check your IMEI number for free on to ensure the device has not been reported lost or stolen in Canada.
  • Keep device software up to date to ensure that security features are working to their maximum capabilities.
  • Consider installing an application that allows you to track your device (if one wasn’t provide on your device).
  • Consider installing an application that will allow you to remove/erase data from your device remotely in the event of a loss/theft.
  • Watch out for “shoulder surfing” — look out for people staring over your shoulder. Treat your device like an ATM/ABM and shield your device.
  • Clear the device of all personal data when recycling/discarding your device (refer to for device-specific instructions).

Your best weapon is your brain. Use common sense, imagination and good judgement. Public education can be key to preventing the crime!

If you are confronted

Do whatever you can to protect yourself, but remember your safety is more important than property!
  • Try to remember points of identification about the suspect and, if possible, write this information down while it is still fresh in your memory.
  • If someone demands your property and displays (or implies) that they have a weapon, DON’T RESIST. You have a greater chance of getting hurt if you do.
  • If someone tried to assault you, ATTRACT ATTENTION. Scream kick, fight, run, blow a whistle... do whatever you can to get away and make a scene.
  • On subways, activate the Emergency Alarm (EA).
  • ONLY YOU can decide how to respond to an attack!

Report the incident to the Police as soon as possible:
  • IN CASE OF EMERGENCY or a crime in progress, call 9-1-1.
  • To report a non-emergency crime, call the Police at (416) 808-2222.
  • To report anonymously, call Crime Stoppers at 1-800-222-TIPS (8477)

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For more information on Transit Safety, visit the Toronto Police Service Crime Prevention website at